Our multi-lingual Merchant Care services are managed by a team of trained customer service professionals dedicated to finding the answers for you and your customers quickly and easily.

Our call-centers are staffed 24x7, 365 days a year. Our Merchant Care Program includes the following comprehensive resources:

• Toll Free telephone support 24x7x365
• Extensive Employee Training: Our comprehensive program includes one-on-one supervisor call sharing.
• Quality Control: Continuous monitoring of calls to ensure high quality service levels are upheld.
• Multilingual Services: English, Spanish, and French-speaking customer service representatives available at all times; additional languages are also supported as needed.
• Product Support: InComm's experienced and knowledgeable staff supplies product support to end users.

If you have any issues or questions please contact your InComm Prepaid account manager.